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Custom Pet's Illustration Scarf
Custom Pet's Illustration Scarf
Satin Silk Fabric
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After you purchase, please send us a high-resolution PNG photo of your pet and contact us to let us know which design you want. We'll make it into a hand-drawn illustration. Once the design is approved, we'll proceed to production.
Disclaimer :
▶ The exact color may differ slightly from the picture due to different devices’ screen lighting and conditions.
Design
Design
Please contact us about the design you want for the custom scarf.
email: hello@twillya.com
Size
Size
Dimensions:
70x70 cm / 27.5x27.5 inches
90x90 cm / 35.4x35.4 inches
110x110cm / 43.3x43.3 inches
Care Instruction
Care Instruction
Hand wash cool only; shade dry; iron at low temperature.
Processing Time
Processing Time
Due to your product's handmade nature, processing usually takes 15 days after the design is approved.
Shipping
Shipping
All products is shipped from Indonesia.
All packages will be sent through the
registered air package. So you can always track the package.
Standard Shipping is 10-15 days.
Depending on your location.
Express Shipping is 4-5 days.
*Delays may occur due to customs
clearance or during the festive seasons.
Return Policy
Return Policy
Please note that the following items are not eligible for return, replacement, or refund unless they arrive damaged or defective:
- Custom or personalized orders
- Sale items
If there’s an issue with your order
Please contact us within 3 days of receiving your item and include clear photo proof of any damage or defect. This helps us review your case and assist you accordingly.
Returns (exceptional cases only)
If a return is approved, the buyer is responsible for return shipping costs. Items must be returned in their original condition; otherwise, any loss in value may be deducted.
We are not responsible for damage caused by misuse or improper handling after delivery. Additionally, we are unable to take responsibility for packages lost by the shipping courier.
